Payroll Team Leader

2 days ago


Chichester, West Sussex, United Kingdom CRA GROUP LIMITED Full time
Job Summary

This role presents an exceptional opportunity to lead a team in delivering high-quality services to customers while making a significant contribution to the development of practices, systems, and processes. The successful candidate will be responsible for leading a team of up to 15 FTE and ensuring the provision of an efficient and customer-focused payroll and HR administration service.

Key Responsibilities
  • Lead a team of up to 15 FTE in delivering payroll and HR administration services
  • Ensure the provision of an efficient and customer-focused service
  • Develop and improve the quality of services provided in a fast-paced environment
  • Resolve complex problems and issues related to contracts of employment, terms and conditions, pay, and pensions
  • Work collaboratively with the management team to address peaks and troughs in service demands
Requirements
  • Supervise and support others, providing mentoring, coaching, and development for team members
  • Communicate complex matters in a clear and concise manner
  • Sound knowledge of relevant payroll and pensions regulations, services, and schemes within Local Government
  • Good working knowledge of SAP or similar equivalent systems, sound and accurate overall IT knowledge, including Excel
  • Commitment to continuous learning and improvement in service delivery
Working Arrangements

Hybrid working arrangement, 5 days a week, 34 days per week, with regular presence at the office.


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