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Account and Data Specialist

2 months ago

Sheffield, Sheffield, United Kingdom Careers Plus Full time
Job Title: Account and Data Executive

About the Role:

Careers Plus is seeking a skilled Account and Data Executive to join our client's team. As a key player in the Solutions Team, you will be responsible for managing client accounts, collaborating on IT strategies, designing new solutions, and developing new business opportunities.

This role is perfect for someone who enjoys building relationships and providing exceptional customer service rather than focusing solely on sales targets. Our client is a customer-centric enterprise known for its award-winning customer service, and we are looking for someone who is passionate about consulting with customers, collaborating with technical teams, and presenting innovative IT solutions.

Responsibilities:

  • Listen to customer needs and provide accurate quotations
  • Discuss a broad portfolio of services with clients
  • Conduct meetings with clients to discuss IT strategies and perform Quarterly Business Reviews alongside the Technical Team
  • Manage and update the CRM system
  • Collaborate with technical staff to deliver the right solutions to customers

Essential Skills:

  • Strong communication and interpersonal skills
  • Basic understanding of the sales process, from prospecting to closing
  • Ability to build and develop relationships with clients
  • Quick learner with a solid understanding of the technology and services offered
  • Ability to act as the primary point of contact for customer sales inquiries

Benefits:

  • High-quality training and opportunities for Microsoft certification (with exams paid for)
  • Starting holiday allowance of 21 days (plus Bank Holidays), increasing annually after 2 years to a maximum of 34 days
  • Westfield Health plan after one year of continuous employment
  • An additional day off for your birthday starting in 2024
  • A vibrant company culture with monthly team meetings, team-building activities, and regular staff socials
  • Dedicated time each week for professional development and training
  • Excellent office location with free parking and amenities
  • Opportunities to attend relevant events and support local charities
  • A flexible working environment that values autonomy and client-focused approaches