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Sales Team Leader

2 months ago


Birmingham, Birmingham, United Kingdom Bannatyne Health Club Full time
About the Role

We are seeking a highly motivated and results-driven Sales Team Leader to join our team at Bannatyne Health Club. As a Sales Team Leader, you will be responsible for promoting and selling memberships to prospective members, conducting engaging tours of the club, and developing strategic sales plans to drive new membership acquisition and retention.

Key Responsibilities
  • Promote and sell memberships through tours, presentations, and follow-ups with prospective members.
  • Conduct engaging and informative tours of the club, highlighting key features and benefits.
  • Develop and implement strategic sales plans to drive new membership acquisition and retention.
  • Monitor sales performance metrics and provide actionable insights to improve results.
  • Build and maintain strong relationships with prospective and existing members.
  • Collaborate with marketing and operations teams to develop promotional campaigns and special offers.
  • Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly.
  • Analyse market trends and competitor activities to stay ahead of industry developments.
Requirements
  • Proven experience of sales results, however not necessarily in the fitness industry.
  • Strong interpersonal and communications skills and a customer-focused attitude.
  • A genuine passion for health, wellness, and customer service.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • The ability to work to deadlines and be KPI-driven.
  • Ability to work flexible hours, including weekends and holidays.
What We Offer
  • B-Fuelled - complimentary lunch or breakfast.
  • Flexible schedule.
  • 28 days annual leave increases with tenure.
  • Free gym membership.
  • Complimentary gym membership for another person (after 2 years service).
  • Discounted Spa Treatments - 30%.
  • Discounted Spa Goods - 20% ELEMIS Products.
  • Discounted Meals and Beverages - 50% cafe/bar.
  • Career & Personal Development training.
  • Mental Health, Well-Being and EAP Services.
  • Length of Service Awards.
  • Staff Awards and Bonuses.
  • Discounted entertainment and shopping.