Trainer and Assessor

2 days ago


Portsmouth, Portsmouth, United Kingdom Southern Co-op Full time
{"title": "End of Life Services Trainer", "content": "

We are seeking a skilled Trainer and Assessor to join our End of Life Services team. As a key member of our team, you will be responsible for delivering engaging training sessions to our colleagues across the south of England.

Your primary focus will be on supporting the delivery of individual and group training/assessment sessions to ensure all colleagues are working in accordance with policies and procedures to deliver the best end of life care, support, and experience.

You will also be required to facilitate new starter training on a one-to-one basis, in person and remotely, and carry out regular colleague assessments of key skills to mitigate skill fade and ensure a consistent high standard approach to our service delivery.

In addition, you will provide short notice training support where a skills gap has been identified, following a management request or adverse event, and support and engage with the Academy design team to enhance and develop training courses.

Key skills required for this role include IT literacy, great communication skills, organisational skills, and a high level of understanding, empathy, and compassion.

We offer a competitive salary of \u00a325,000, 31 days of annual leave (including bank holidays), increasing to a maximum of 36 days after 10 years' service, and a range of benefits including a healthcare cash plan, share incentive plan, and NEST pension.

We are an independent Co-op, operating across the south of England, and we are committed to sustainable business and a fair, fresh approach for all.

If you are successful in your application, we will need to perform a DBS (disclosure and barring service) check to ensure Southern Co-op Funerals are compliant with the NAFDs Funeral Director code.

", "requirements": ["IT literate", "Great communication skills", "Organised", "High level of understanding, empathy, and compassion", "Confident in delivering training in group settings or on a one-to-one basis", "Passionate about learning and teaching", "Funeral experience (desirable)"]}

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