Centre Manager

1 month ago


York, York City, United Kingdom Halfords Full time
About the Role

We are seeking a highly skilled and experienced Centre Manager to join our team at Halfords. As a Centre Manager, you will be responsible for leading a team of professionals in delivering exceptional customer service and driving business performance.

Key Responsibilities
  • Lead a team of centre managers to achieve business objectives and deliver exceptional customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage centre operations, including budgeting, forecasting, and performance monitoring
  • Collaborate with other departments to ensure seamless delivery of services and products
  • Identify and implement opportunities for process improvement and efficiency gains
What We Offer
  • A competitive salary of £33,000 - £38,000 per annum
  • An average uncapped bonus of £10,800 per year
  • 5 days a week
  • Opportunities for career progression and professional development
  • A range of benefits, including 5.6 weeks' annual leave, up to 50% off garage bills, and discounts on Halfords products
Requirements
  • Proven experience in a leadership or management role, preferably in the automotive industry
  • Excellent leadership and team management skills
  • Strong financial acumen and experience of managing P&L and optimizing profit
  • Experience of meeting compliance standards across Health and Safety
  • Excellent communication and IT skills
About Halfords

Halfords is the UK's leading retailer of motoring and cycling products and services. We are committed to delivering exceptional customer service and driving business performance. If you are a motivated and experienced Centre Manager looking for a new challenge, we would love to hear from you.


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