Senior Business Administrator

3 weeks ago


Lewes, East Sussex, United Kingdom Adecco Full time
Job Title: Senior Business Administrator

We are seeking a highly skilled Senior Business Administrator to join our team at Adecco. As a Senior Business Administrator, you will be responsible for providing exceptional customer service to clients, processing Education, Health and Care Needs applications, and managing incoming annual review paperwork.

Key Responsibilities:
  • Provide excellent customer service to clients via phone, ensuring a positive experience and resolving any issues in a timely manner.
  • Process Education, Health and Care Needs applications within statutory and internal deadlines, adhering to strict GDPR policies.
  • Manage incoming annual review paperwork from children's schools, preparing bundles for submission to the Local Authority.
  • Collaborate with colleagues to ensure seamless communication and efficient processing of applications.
Requirements:
  • Excellent customer service skills, with the ability to remain calm under pressure.
  • Good IT skills and ability to learn new packages and processes.
  • Knowledge of GDPR policies and procedures.
  • Previous experience in a similar role, with a focus on customer service and administrative tasks.
What We Offer:

Adecco is an Equal Opportunities Employer, committed to providing a supportive and inclusive work environment. As a Senior Business Administrator, you will have the opportunity to work with a dynamic team, develop your skills, and contribute to the success of our clients.

Please note that this is a hybrid role, requiring a minimum presence in the office of 2 days per week. If you are a motivated and organized individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.



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