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Technical Author

2 months ago

London, Greater London, United Kingdom Amber Labs Full time
Technical Author (IT Defense)

About the Role:

We are seeking a highly skilled Technical Author to join our team at Amber Labs. As a Technical Author, you will be responsible for producing high-quality documentation that contributes to the effective implementation, maintenance, and operation of IT defense systems.

Key Responsibilities:

  • Collaborate with engineers, developers, and security experts to obtain an in-depth understanding of defense systems and software.
  • Create, edit, and maintain a variety of technical documentation, including user manuals, standard operating procedures (SOPs), configuration guides, installation guides, and system architecture documentation.
  • Ensure documentation meets defense industry standards, particularly related to cybersecurity, compliance, and technical accuracy.
  • Review and revise documentation according to internal feedback, peer review, and changing system requirements.
  • Ensure that all documentation is secure and follows classified information handling protocols when necessary.
  • Work with project teams to ensure that documentation is delivered on time and aligns with project milestones.
  • Maintain document version control and handle updates for existing systems and newly implemented defense technology.
  • Liaise with technical teams to ensure knowledge transfer is clear and concise, supporting training and onboarding processes.

Requirements:

  • Proven experience as a Technical Author, preferably within the defense, cybersecurity, or IT industries.
  • Strong knowledge of IT defense systems, network security, and related technologies.
  • Excellent written and verbal communication skills with the ability to distill complex technical information into easily understandable documentation.
  • Experience with various documentation tools and formats, such as Microsoft Word, XML, HTML, or DITA.
  • Knowledge of industry-specific regulations, such as NIST, ISO 27001, or government compliance standards like GDPR or FISMA.
  • Strong attention to detail and organizational skills.
  • Ability to work in a fast-paced, deadline-driven environment.

Preferred Qualifications:

  • Bachelor's degree in IT, Computer Science, Engineering, or related field.
  • Experience working in defense or security-focused industries.
  • Knowledge of Agile development methodologies and ITIL frameworks.
  • Security clearance (or ability to obtain one).

What We Offer:

  • A rapidly expanding start-up where personal growth is a part of our DNA.
  • A flexible work environment focused on deliverable outcomes.
  • Private medical insurance through Aviva.
  • A company pension plan through Nest.
  • 25 days of annual leave plus UK bank holidays.
  • Access to Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.
  • A generous employee referral program.
  • A highly collaborative and collegial environment with opportunities for career advancement.
  • The freedom to choose your preferred device, PC or Mac.

Diversity & Inclusion:

We are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes:

Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.

Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.

Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.

By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.

This role at Amber Labs is a FTC position, and all employees are required to meet the Baseline Personnel Security Standard (BPSS). Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.