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User Researcher

2 months ago

London, Greater London, United Kingdom loveholidays Full time
{"title": "User Researcher", "description": "Unlock Customer Insights

At loveholidays, we're on a mission to open the world to everyone. As a User Researcher, you'll play a crucial role in deepening our understanding of our customers' needs, desires, and contexts.

Your Key Responsibilities:
  • Plan, design, and conduct user research activities to inform product development decisions.
  • Work closely with cross-functional teams to develop plans for high-impact research that helps us understand our existing and potential customers.
  • Analyse research data and synthesise findings to inform business decisions.
  • Communicate research findings concisely and convincingly across the business.
  • Support the development of user-centred practices within the organisation.
Your Skillset:
  • You have experience with a range of user-centred practices and can work with colleagues to plan and conduct continuous user research.
  • You can turn research data into clear findings that inform decisions.
  • You know how to involve colleagues in analysis and synthesis to increase consensus and challenge assumptions.
  • You can plan user research for complex user journeys and advise colleagues on the choice and application of research methods.
  • You are fluent in both German and English.
Perks of Joining Us:
  • Company pension contributions at 5%
  • Individualised training budget for you to learn on the job and level yourself up
  • Discounted holidays for you, your family and friends
  • 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
  • Enhanced maternity/paternity leave
  • Cycle to work scheme, season ticket loan and eye care vouchers

We focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams.

", "lang_code": "en"}