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Service Manager

2 months ago

Lisburn, United Kingdom Welcome Break Full time

Leadership Opportunity

Join our team as a Supervisor and take the next step in your management career

About the Role

We are seeking a motivated and experienced Supervisor to lead our team and deliver exceptional customer service. As a Supervisor, you will be responsible for motivating and guiding our team members to achieve our business objectives.

Key Responsibilities

  • Lead and motivate a team of team members to deliver superb customer service
  • Work closely with management teams to support and motivate the team
  • Ensure that our customers are well looked after

Requirements

  • Previous experience working in retail or catering as a Team Member or supervisor
  • Passion for delivering exceptional customer service
  • Ambition to go far in their management career

What We Offer

  • Employee discounts (25% off onsite food and beverage outlets)
  • My Welcome Break discounts - savings at hundreds of retailers
  • Bonus & Incentive Schemes (run throughout the year)
  • Career progression and brilliant training programmes
  • Holiday entitlement increases with service
  • Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes – including ebikes
  • Free onsite parking
  • Uniform provided - of course

About Welcome Break

Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. We are a dynamic and fast-paced business that is committed to delivering exceptional customer service. Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business.

Our Values

  • We are passionate about delivering exceptional customer service
  • We are committed to hiring great Team Members from a wide variety of backgrounds
  • We are dedicated to providing a positive and inclusive work environment

Why Work for Welcome Break?

We offer a range of benefits and opportunities for career progression. If you share our values and are passionate about delivering exceptional customer service, your career could be made at Welcome Break.