Luxury Fragrance Stylist

3 weeks ago


Gateshead, Gateshead, United Kingdom Jo Malone London Full time

At Jo Malone London, we believe in bringing the brand's essence to life through exceptional customer service within our boutiques. Our core values are fragrant fun, curiosity, and kindness. As a Fragrance Stylist, you'll be the ultimate host, welcoming visitors from around the globe and showcasing the captivating world of Jo Malone London to customers, colleagues, and esteemed clients.

Creativity is at the heart of everything we do. From signature Hand and Arm massages to hosting unforgettable wedding consultations where you'll help capture precious memories in fragrance form, our services and events are truly unique. Imagine crafting floral crowns, collaborating with graffiti artists, hosting chocolate tastings, and even leading cocktail masterclasses – these are just a glimpse of the exciting experiences we offer.

Your primary responsibility is to deliver outstanding customer service to every individual who walks through our doors. You'll strive to exceed sales goals while fostering strong relationships with your colleagues.

Key Responsibilities:
  • Provide exceptional customer service, exceeding expectations and creating memorable experiences.
  • Maximize sales performance and productivity through personalized recommendations and engaging interactions.
  • Collaborate effectively with your team to ensure a seamless and positive shopping experience for every customer.
  • Support the execution of in-store events, contributing to their success and creating buzz around our brand.
  • Maintain a thorough understanding of our product offerings and inventory levels.
  • Ensure impeccable visual merchandising standards and maintain a pristine store environment.
  • Stay informed about competitor activity and contribute to an omni-channel approach that drives customer engagement.
  • Adhere to brand grooming guidelines, representing Jo Malone London with elegance and professionalism.
  • Maintain the highest standards of housekeeping and cleanliness throughout the boutique.
Our Brand:

At Jo Malone London, your development is deeply valued. You'll become a fragrance connoisseur, awakening the senses and seeing the world through a lens of exquisite detail. We foster a culture of creativity, collaboration, and passion for luxury.


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