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Business Director
2 months ago
We are seeking a highly skilled and experienced Business Manager to join our team at Tom Ford. As a Business Manager, you will be responsible for leading, coaching, and developing a team of Fragrance Specialists to achieve sales, customer service, and operational targets.
Key Responsibilities- Develop and execute a business plan to recruit and retain customers through strategic targeting and exceptional customer relationship management.
- Lead a high-performing team to deliver sales, customer service, and operational targets.
- Provide a luxury experience for customers through in-store events and promotions.
- Manage inventory, facilities, and cash reconciliation to ensure efficient store operations.
- Coach and develop team members to succeed in their roles.
- Collaborate with the hiring manager to discuss availability and work-life balance.
- Proven retail management experience, preferably in beauty or a fast-paced retail environment.
- Experience setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
- Proven track record of leading, coaching, and developing a team to succeed.
- Experience of creating and executing in-store events.
- Flexible availability across days/hours.
- Proficient in Microsoft Office.
Tom Ford is a luxury beauty company that values diversity, inclusivity, and employee well-being. We are committed to creating a workplace that is respectful, supportive, and empowering for all employees.
Equal Opportunities EmployerTom Ford is an equal opportunities employer and welcomes applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
