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Operational Manager

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time
About the Role

The University Hospital of North Midlands NHS Trust is seeking an experienced Operational Manager to join our team. As an Operational Manager, you will play a key role in the development and provision of services, including clinical, governance, and operational functions.

Key Responsibilities
  • Support the implementation, growth, and delivery of the CRIS & Virtual Wards service.
  • Take action to ensure the nursing agenda is delivered by providing strong visible leadership and operational management alongside the Professional Lead ACP Clinical Leads.
  • Establish systems to provide assurance to the Organisational Leads that sufficient workforce is available to deliver high-quality care in accordance with the Acute Care at Home service specification.
  • Be involved in actively supporting the development and improvement of the care our patients receive.
Job Requirements
  • Evidence of leading and delivering change through others.
  • Experience of leading an NHS service.
  • Examples of delivering emergency models.
  • Professional clinical knowledge and experience of working in multi-disciplinary teams, providing drugs rounds, and with different levels of patient acuity and co-morbidities.
  • Able to hold others to account for agreed targets.
  • Creates and promotes opportunities for others to contribute and to develop.
  • Able to shape and implement a vision for future service development.
  • Evidence of effective team working to deliver and improve services.
  • Ability to critically analyse complex information and evaluate a range of options to identify service improvements.
  • Exhibits energy and resilience to drive through results.
  • Ability to adapt personal style in order to influence others and gain support for ideas.
  • Ability to apply lateral thinking to identify solutions to critical issues and the ability to take qualified risks where necessary.
  • Evidence of working in partnership with internal and external stakeholders.
  • Experience of leading the implementation of service improvement, including complex change management programmes at a management level.
  • Experience of managing risk associated with service change.
  • Evidence of effective resource management.
  • Awareness of the NHS agenda at a national and local level.
  • Able to demonstrate the use of evidence when decision-making.
  • Experience of leading and managing others.
  • Experience of measuring and evaluating outcomes in order to secure improvement.
Desirable Qualifications
  • Proficient in the use of Microsoft Office: Word, Excel, Access, and PowerPoint.
Personal Qualities
  • Behaves in an open, ethical, and professional manner.
  • Aware of own strengths and limitations.
  • Able to balance own plans and priorities with those of the service and other team members.
  • Able to demonstrate a level of personal confidence necessary to overcome barriers.
  • Evidence of diplomacy and ability to deal with difficult situations.
  • Ability to work on own initiative and under pressure to tight deadlines.