Account Sales Specialist
19 hours ago
At Jacobs Douwe Egberts, we are seeking a highly skilled and motivated Account Sales Specialist to join our team. As an Account Sales Specialist, you will be responsible for providing world-class service to our customers, both internal and external.
Key Responsibilities:
- Take ownership of customer interactions and provide timely assistance on technical purchases.
- Answer incoming queries via phone or email in a timely manner.
- Assist customers with technical queries and escalate if necessary.
- Pre-qualify requests for quotation and produce timely and accurate quotations.
- Follow up and keep records of quotes and orders.
- Liaise with stores to notify them of large orders or delivery issues.
- Maintain CRM records for customer interactions.
- Support external sales with telesales and other initiatives.
- Take ownership of assigned accounts and visit customers regularly to address any issues.
Requirements:
- HNC/HND or above in electrical or control engineering.
- A customer-centric service approach.
- Works well under pressure.
- Friendly and approachable.
- Good telephone skills and an enjoyment speaking to people on the phone.
- Good time management and ability to regulate time under stressful conditions.
- Good IT skills, strong in Excel, Word, and Outlook.
- Good communicator.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Account Sales Specialist
1 week ago
West Midlands Combined Authority, United Kingdom JACOBS DOUWE EGBERTS Full timeJob Title: Account Sales SpecialistAt Jacobs Douwe Egberts, we are seeking a highly skilled and motivated Account Sales Specialist to join our team. As an Account Sales Specialist, you will be responsible for providing world-class service to our customers, both internal and external.Key Responsibilities:Take ownership of customer interactions and provide...
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West Midlands Combined Authority, United Kingdom JACOBS DOUWE EGBERTS Full timeJob Title: Account Sales SpecialistAt Jacobs Douwe Egberts, we are seeking a highly skilled and motivated Account Sales Specialist to join our team. As an Account Sales Specialist, you will be responsible for providing world-class service to our customers, both internal and external.Key Responsibilities:Take ownership of customer interactions and provide...
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West Midlands Combined Authority, United Kingdom JACOBS DOUWE EGBERTS Full timeJob Title: Account Sales SpecialistAt Jacobs Douwe Egberts, we are seeking a highly skilled and motivated Account Sales Specialist to join our team. As an Account Sales Specialist, you will be responsible for providing world-class service to our customers, both internal and external.Key Responsibilities:Take ownership of customer interactions and provide...
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West Midlands Combined Authority, United Kingdom JACOBS DOUWE EGBERTS Full timeJob Title: Account Sales SpecialistAt Jacobs Douwe Egberts, we are seeking a highly skilled and motivated Account Sales Specialist to join our team. As an Account Sales Specialist, you will be responsible for providing world-class service to our customers, both internal and external.Key Responsibilities:Take ownership of customer interactions and provide...
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