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Customer Service Representative

2 months ago

Bangor, United Kingdom Send My Bag Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via phone, email, and live chat.

Key Responsibilities
  • Provide professional and friendly customer service to clients via phone, email, and live chat.
  • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Work collaboratively with the customer service team to achieve team goals and objectives.
  • Participate in ongoing training and development to improve customer service skills and knowledge.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and ability to think critically.
  • High school diploma or equivalent required; degree preferred.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.