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Team Leader

2 months ago

Southampton, Southampton, United Kingdom Southern Coop Full time

About the Role

Southern Co-op is seeking a highly motivated and experienced Team Leader to join our retail store team. As a Team Leader, you will play a key role in supporting the Store Manager to motivate, engage, lead, and develop a team of colleagues.

Key Responsibilities

  • Participate in all aspects of store operations, including Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go, and Home Delivery Services.
  • Engage with and support the local community, promoting a positive and inclusive store environment.
  • Support the operational management of the store to ensure a safe, legal, and high-performing business, taking overall responsibility in the absence of the Store Manager.
  • Lead the team to provide an exceptional customer experience, ensuring high standards of customer service and satisfaction.
  • Be a role model and lead by example, promoting a positive and supportive team culture.
  • Ensure continued and sustainable growth in our business through leading and developing people.

What We Offer

Southern Co-op offers a part-time role, 18 hours per week, worked across 2 days. You will need to display commitment and flexibility when it comes to working hours, covering mornings, evenings, and weekends.

Benefits

  • 20% colleague discount
  • Up to 31 days of annual leave (pro rata) including bank holidays
  • Healthcare plans
  • Employee assistance programme
  • Generous shopping discounts
  • NEST pension
  • Cycle-to-work scheme
  • Colleague referral scheme

About Southern Co-op

Southern Co-op is a member-owned business, putting people first and offering a range of benefits and opportunities for career growth and development.