Technical Support Specialist

7 days ago


Shoreditch, Greater London, United Kingdom Antony James Recruitment Ltd Full time

Job Title: Technical Support Specialist

Job Type: Full-time

Company: Antony James Recruitment Ltd

Location: Remote (UK)

About Us:

Antony James Recruitment Ltd is a leading recruitment agency specializing in IT and technology roles. We are committed to providing exceptional service to our clients and candidates.

About the Role:

We are seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients and internal teams. You will be the first point of contact for technical issues and will work closely with our internal teams to resolve complex technical problems.

Key Responsibilities:

  • Provide technical support to clients and internal teams via phone, email, and remote desktop
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical problems
  • Document and track technical issues and resolutions
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 2+ years of experience in a technical support role
  • Strong technical knowledge of IT systems and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Technical Support Specialist looking for a new challenge, please apply today



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