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Culinary Operations Supervisor
3 months ago
The National Trust is celebrated for its exceptional food and hospitality services. We operate numerous cafes across the UK and are currently seeking a Culinary Operations Supervisor.
Key Benefits:
We prioritize your well-being and future planning, offering various benefits to support your lifestyle, including discounts and work-life balance initiatives. Please review our comprehensive benefits package.
Working Hours:
This role involves 37.5 hours per week, spread over 5 days, including weekends and public holidays. Our operations are during the day, ensuring no evening or split shifts, typically from 9:00 AM to 5:00 PM.
Compensation:
The annual salary for this position is £23,166.
Role Responsibilities
As a Culinary Operations Supervisor, you will provide daily support to your team, ensuring excellent service delivery to all café visitors. This role requires adaptability in a bustling environment.
Your primary focus will be on front-of-house operations, engaging directly with customers and serving food and beverages. A passion for customer interaction, a positive attitude, and a commitment to outstanding service are essential.
Utilizing your keen attention to detail, you will ensure that all displays and signage are accurate and that food presentation meets high standards. You may also assist the kitchen team with food preparation as needed.
You will play a crucial role in supervising the onboarding and training of new team members, fostering a culture of exceptional service and memorable experiences for our guests.
Training and Development
We provide a tailored induction and training in food safety and allergens, along with ongoing mentoring to support your growth in this role. Opportunities for further professional development are available.
Candidate Profile
No prior experience is necessary, but we welcome applications from individuals who are:
- Friendly and adaptable, with a proactive approach.
- Eager to learn and grow within the role.
- Excellent communicators who prioritize customer service.
- Knowledgeable about health and safety regulations.
- Problem solvers capable of leading and supporting a team effectively.
Our Commitment
The National Trust is dedicated to fostering an inclusive culture where diversity is valued. We strive to reflect the communities we serve and encourage applications from all backgrounds.
Additional Benefits
- Comprehensive pension scheme up to 10% of basic salary.
- Free entry to National Trust locations for you and your family.
- Various loan schemes available.
- Discounts on gym memberships and other services.
- Generous holiday allowance based on service length, with options for additional leave.
- Flexible working arrangements where feasible.
- Employee assistance programs.
- Free parking at most locations.
