Customer Service Representative

4 days ago


Wick West Sussex, United Kingdom First Recruitment Services Full time
Job Description

We are seeking a highly skilled and experienced Customer Service Advisor to join our team at First Recruitment Services. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring that their orders are fulfilled correctly and addressing any queries they may have.

Key Responsibilities:

  • Process orders over the telephone in a timely and efficient manner
  • Deal with customer queries and concerns in a professional and courteous manner
  • Investigate and resolve delivery delays or issues
  • Liaise with our warehouse staff to ensure that all orders are processed in a timely manner

Requirements:

  • Excellent communication and interpersonal skills
  • Great computer skills, including proficiency in Microsoft Office
  • Previous customer service experience, preferably in a similar role
  • An interest in working in the medical industry

Benefits:

  • Free onsite parking
  • Casual dress code
  • Company events
  • Sick pay after probation

This is a full-time permanent position, working Monday to Friday, 9am to 5pm. The annual salary is £22,585.



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