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Logistics Assistant

2 months ago

St Helens, St. Helens, United Kingdom GXO Logistics, Inc. Full time
About the Role

We are seeking a skilled and motivated Drivers Mate to join our Store to Home team in St Helens (WA9 1JF). As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our logistics operations.

Key Responsibilities
  • Work as part of a two-person team delivering products to customer premises on a multidrop basis, with an average of 16 drops per day off-peak and 24 drops per day in peak season.
  • Assist the delivery driver in parking and maneuvering a company vehicle, as well as loading and unloading vehicles as required.
  • Provide effective customer service, ensuring goods are delivered in excellent condition and customers are kept informed of their estimated time of delivery.
What We Offer
  • An hourly rate of £12.45, with an annual salary of £25,896.00.
  • A potential to earn an additional £100 every 6 months via the attendance bonus scheme (Ts & Cs apply).
  • Overtime pay of £18.68 per hour (when applicable, paid over 40 hours).
  • Holiday pay and Workplace pension.
  • B&Q store discount upon successful completion of probation period.
  • A 24/7 online GP service, life assurance, and a fully comprehensive employee assistance programme.
  • Access to our MyBenefits platform, offering a variety of high street discounts, cashback cards, a saving scheme, and much more.
  • Access to GXO University, home to a wealth of online training courses, ensuring your development never ends.
Requirements
  • Experience of dealing with multi-drop home delivery is preferred but not essential.
  • Excellent customer service skills, both written and verbal.
  • Willingness to complete manual handling tasks, such as pulling, lifting, and pushing.
  • A can-do attitude with a knack for problem-solving.
  • Willingness to undertake a pre-employment Disclosure and Barring Service (DBS Check).
  • Ability to commute to St Helens (WA9 1JF) for the required shift pattern.