Customer Service Representative

1 week ago

Cockermouth, Cumbria, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Cockermouth Brewers Fayre. As a Front of House Team Member, you will be responsible for providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Provide outstanding customer service and ensure that all guests have a positive experience in our restaurant.
  • Work collaboratively with the Front of House team to ensure seamless service delivery and high standards of customer satisfaction.
  • Be knowledgeable about our menu and drinks offerings and make recommendations to guests as needed.
  • Manage cash and card transactions accurately and efficiently.
  • Maintain a clean and safe working environment and adhere to health and safety procedures.

What We Offer:

  • A competitive hourly rate.
  • Opportunities for career development and progression within the company.
  • A comprehensive training program to help you develop your skills and knowledge.
  • A fun and supportive work environment.
  • Discounts on food and drink in our restaurants and hotels.

About Us:

Whitbread is a leading hospitality company with a portfolio of brands including Premier Inn, Beefeater, and Brewers Fayre. We are committed to providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.

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