Senior Strategic Improvement Coach

4 weeks ago

Stirling, Stirling, United Kingdom University of Stirling Full time
Job Title: Senior Strategic Improvement Coach

We are seeking a highly skilled and experienced Senior Strategic Improvement Coach to join our team at the University of Stirling. As a key member of our team, you will play a critical role in driving strategic improvement projects in adult social care.

About the Role

The Senior Strategic Improvement Coach will be responsible for leading and designing strategic improvement projects within adult social care, working closely with local stakeholders to design and deliver change projects. You will also be responsible for ensuring that the local site/service commits to the active and meaningful involvement of people whose voices are seldom heard and to co-production at all stages of the project.

Key Responsibilities
  • Lead negotiation with the Demonstrator site regarding what support will be provided by IMPACT and how this will complement the local site's responsibilities.
  • Review and synthesise the evidence on the topic in question, guided by IMPACT's national Demonstrator lead.
  • Work with local stakeholders to design the change project and articulate a local 'theory of change' to help structure the project.
  • Facilitate the change project on the ground, bringing together key stakeholders from across the local site to design, deliver and sustain local change.
  • Ensure that the local site/service commits to the active and meaningful involvement of people whose voices are seldom heard and to co-production at all stages of the project.
  • Provide support to a local evaluator, who will lead an evaluation of what is possible to achieve by working in this way/or not, key contextual factors and key barriers/success factors.
  • Work with national policy and practice partners to embed lessons learned nationally.
  • Be the main point of contact for IMPACT's work with the Demonstrator site.
  • Have overall responsibility for co-ordinating the activity of IMPACT within the Demonstrator site, representing IMPACT and its values locally and nationally.
  • Act as a coach and role model in strategic improvement projects in adult social care through demonstrating excellent practice and, where appropriate, mentoring colleagues.
  • Contribute to the overall success of IMPACT through engaging with its wider activities and participating in sharing of learning and development opportunities.
Essential Criteria
  • First degree OR equivalent professional qualification OR sufficient practical experience to demonstrate relevant knowledge and skills.
  • Senior experience as a manager or practitioner, or as an applied researcher, management consultant or improvement coach in relevant fields.
  • Extensive experience of leading and designing strategic improvement projects within adult social care or in a field relevant to adult social care.
  • Demonstrable commitment to the values of co-production and knowledge of how to embed these values in practice.
  • An understanding of the factors that enable or prevent change in adult social care and how evidence can be used to increase likelihood of success.
  • Excellent presentation skills, both verbal and written, with an ability to communicate effectively with social care stakeholders.
  • High level of personal organisation and motivation.
  • Collaborative and flexible approach to work and excellent inter-personal skills.
  • An awareness of personal strengths and weaknesses in leading projects and an ability to work reflexively.
  • Ability to assess and organise resources effectively.
  • Experience of championing co-production, equality, diversity and inclusion in own work area.
Behaviours and Competencies

The role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.

  • Managing self and personal skills
  • Delivering excellent service
  • Finding solutions
  • Embracing change
  • Using resources effectively
  • Engaging with the wider context
  • Developing self and others
  • Working together
  • Achieving Results

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