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Service Advisor Position

2 months ago

Metropolitan Borough of Solihull, United Kingdom Auto Skills UK Full time
Service Advisor Job Description

We are seeking a skilled Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Take service department bookings and meet and greet service customers to identify their service requirements.
  • Update customers with technical issues and deal with complaints in a professional manner.
  • Seize opportunities for upselling products and services.
  • Work collaboratively with the service team to ensure seamless customer experience.
Requirements:
  • Previous experience as a Service Advisor is essential.
  • Knowledge of Kerridge or similar DMS systems is required.
  • Ability to thrive in a fast-paced service department and provide excellent customer service.
  • Full clean UK driving license is a must.

At Auto Skills UK, we offer a competitive salary and a dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.