Academic Operations Manager

7 days ago

Leeds, Leeds, United Kingdom Elizabeth School of London Full time
Job Overview

We are seeking a highly skilled and experienced Academic Operations Manager to join our team at Elizabeth School of London. As a key member of our academic department, you will play a vital role in supporting the setup and operations of our campus, ensuring seamless delivery of academic activities and services.

Key Responsibilities:

  • Academic Management:
  • Support the development and implementation of academic policies and procedures, ensuring compliance with regulatory requirements and industry best practices.
  • Assist in monitoring the performance of lecturers, ensuring quality teaching and adherence to academic standards.
  • Help guide Academic Coordinators and Programme Leads in managing lecturers and finding suitable candidates for teaching roles.
  • Coordinate with relevant teams to collect course progression reports and assist in compiling bi-weekly and monthly reports on staff and student performance.
  • Support academic leadership in ensuring academic staff and classrooms are fit for purpose and well-equipped for class delivery.
  • Team Management:
  • Assist in overseeing the Academic Coordinator and Campus Coordinator.
  • Provide guidance, support, and performance feedback to staff, fostering a collaborative work environment.
  • Monitor staff performance and provide reports and feedback to relevant departments.
  • Resolve staff queries and concerns related to academic operations.
  • Campus Operations:
  • Be an active presence on campus to support staff in day-to-day operations.
  • Assist with campus-related activities such as fire drills, regular health and safety checks, and updating/reporting accidents/incidents.
  • Collaborate with the Academic Manager and the leadership team to ensure effective campus operations.
  • Help ensure the upkeep of the campus, including effective opening and closing, daily inspections, and proactive resolution of issues.
  • Coordinate IT-related issues/activities with respective teams.
  • Ensure departmental staff adhere to rota and schedules.
  • Student Engagement and Welfare:
  • Play an active role in student engagement activities and events.
  • Serve as a point of contact for customer service, addressing daily challenges, managing emergencies, and upholding student and staff welfare and discipline.

Requirements:

  • Bachelor's degree in Education, Business Administration, or related field.
  • Proven experience in educational management, preferably in a similar role.
  • Strong leadership and interpersonal skills, with the ability to inspire and motivate others.
  • Excellent organizational and problem-solving abilities.
  • Sound knowledge of safeguarding policies and procedures.
  • Effective communication skills, both verbal and written.
  • Ability to remain calm and composed during emergencies.
  • Familiarity with relevant regulations and compliance standards in the higher education sector.
  • Commitment to promoting diversity, equity, and inclusion within the campus community.

Benefits:

  • Private medical (health) insurance with BUPA
  • Annual leave (5.6 weeks), including bank holidays.
  • Workplace pension scheme.
  • Statutory Sick Pay.
  • Statutory maternity/paternity pays.
  • Career development opportunities
  • Training and self-development opportunities.
  • Gym membership discounts
  • Retail discount schemes
  • Cinema discounts
  • Grocery discounts
  • Cycle to work
  • Investing and savings opportunities
  • Financial wellbeing – personal debt advise.
  • Financial wellbeing education
  • My Mind Pal (mental fitness)

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