Front of House Coordinator

4 weeks ago


Wallingford, United Kingdom Valeo Foods UK Full time
Job Title: Front of House Administrator

Valeo Foods UK is seeking a highly skilled and experienced Front of House Administrator to join our team. As the first point of contact for employees, customers, and external visitors, you will be the ambassador of our company, ensuring a positive and welcoming experience for all.

Key Responsibilities:
  • Provide exceptional customer service, answering telephone calls, processing mail, and receiving deliveries in a friendly and professional manner.
  • Maintain a clean and organized reception area, ensuring high housekeeping standards and displaying visual branding and certificates.
  • Manage the visitors' books, ensure kitchens and communal areas are well-stocked, and coordinate daily/weekly ordering for the site.
Support and Administration:
  • Order business stationery, office supplies, and event materials, as well as administer hampers and gift packs for new starters, charitable requests, and customer orders.
  • Support the HR team with administration of monthly ASPIRE awards, distribution of announcements, policies, and procedures, and update SharePoint and the canteen audio stream.
  • Record and maintain essential driver information, support the Marketing team with bespoke hampers and supplies, and assist with booking accommodation, hire cars, and taxis.
  • Complete monthly credit card reconciliation and maintain the site attendance log and weekly movements spreadsheet.
Requirements:
  • Outstanding customer service skills, excellent written English, and a working knowledge of Microsoft Office and general IT skills.
  • Brilliant communication skills, a positive 'can-do' attitude, and the ability to work efficiently and prioritize tasks in a largely autonomous role.
  • Strong people values, ethics, and integrity, with the ability to manage sensitive and confidential information and maintain absolute discretion.
Benefits:
  • 25 days + Bank Holidays
  • Matched pension scheme
  • Death in service
  • Cycle to work scheme
  • Canteen accessibility
  • Retailer discount platform
  • Staff discount


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