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Pensions Administrator Lead

2 months ago


Bristol, Bristol, United Kingdom MERJE Full time
Job Description

Job Title: Principal Pensions Administrator

Company: MERJE

Job Summary

We are seeking an experienced Principal Pensions Administrator to join our team. The successful candidate will be responsible for administering occupational pension schemes, managing a portfolio of schemes, and supervising a team of administrators.

Key Responsibilities
  • Pension Scheme Administration: Carry out complex pension administration tasks and calculations, including overseeing the management of treasury and payroll in accordance with internal processes and company policies.
  • Team Management: Manage and coordinate the delivery of admin projects, supervise, train, coach, and mentor staff, and assist team members as required.
  • Client Communication: Promptly and professionally communicate with clients and scheme members on queries via letter and telephone.
  • Error Management: Manage and resolve errors and complaints in accordance with agreed processes.
  • Project Management: Assist the client account manager with documentation and carry out such other duties as may be agreed from time to time.
  • Performance Management: Provide feedback to the CSD Team Manager on staff performance and progress against goals.
Requirements
  • Experience: Usually a minimum of 5 years' experience of occupational pension scheme administration, including management and mentoring of team members.
  • Logical Approach: Logical approach to problem-solving and ability to prioritize workloads with conflicting importance.
  • Attention to Detail: Attention to detail and ability to perform and check complex manual calculations.
  • Communication: Ability to break down and explain complex calculations in simple terms and communicate effectively with clients and scheme members.
  • Leadership: Confidence in providing feedback and ability to motivate direct reports.
Benefits
  • Annual Leave: 25 days annual leave allowance.
  • Private Medical Insurance: Private medical insurance.
  • Pension Scheme: Pension scheme.
  • Life Assurance: Life assurance.
  • Income Protection: Income protection.
  • Company Bonus Scheme: Company bonus scheme.