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Pensions Administrator Lead
2 months ago
Job Title: Principal Pensions Administrator
Company: MERJE
Job SummaryWe are seeking an experienced Principal Pensions Administrator to join our team. The successful candidate will be responsible for administering occupational pension schemes, managing a portfolio of schemes, and supervising a team of administrators.
Key Responsibilities- Pension Scheme Administration: Carry out complex pension administration tasks and calculations, including overseeing the management of treasury and payroll in accordance with internal processes and company policies.
- Team Management: Manage and coordinate the delivery of admin projects, supervise, train, coach, and mentor staff, and assist team members as required.
- Client Communication: Promptly and professionally communicate with clients and scheme members on queries via letter and telephone.
- Error Management: Manage and resolve errors and complaints in accordance with agreed processes.
- Project Management: Assist the client account manager with documentation and carry out such other duties as may be agreed from time to time.
- Performance Management: Provide feedback to the CSD Team Manager on staff performance and progress against goals.
- Experience: Usually a minimum of 5 years' experience of occupational pension scheme administration, including management and mentoring of team members.
- Logical Approach: Logical approach to problem-solving and ability to prioritize workloads with conflicting importance.
- Attention to Detail: Attention to detail and ability to perform and check complex manual calculations.
- Communication: Ability to break down and explain complex calculations in simple terms and communicate effectively with clients and scheme members.
- Leadership: Confidence in providing feedback and ability to motivate direct reports.
- Annual Leave: 25 days annual leave allowance.
- Private Medical Insurance: Private medical insurance.
- Pension Scheme: Pension scheme.
- Life Assurance: Life assurance.
- Income Protection: Income protection.
- Company Bonus Scheme: Company bonus scheme.