IT Infrastructure Specialist

7 days ago


Poole, Poole, United Kingdom Aspire Jobs Limited Full time
Job Description

Job Title: Network and Systems Manager

Company: Aspire Jobs Limited

Location: Poole

Job Type: Full-time

Salary: up to £45k DOE + Bonus

Hours: 8am-5pm Mon-Fri (1 hour lunch)

Benefits:

  • 22 days rising after 2 years
  • Holiday buy-back scheme
  • Pension
  • Growth by sharing bonus scheme
  • On-site parking
  • Modern open plan offices
  • Free lunch every Friday
  • Company sick pay
  • Company social and corporate events
  • Monthly + annual bonus structure
  • Training provided

About the Role:

We are seeking a highly skilled Network and Systems Manager to join our team at Aspire Jobs Limited. The successful candidate will be responsible for managing our network infrastructure, ensuring the smooth operation of our systems, and providing technical support to our staff.

Key Responsibilities:

  • Resolve problems reported by end users
  • Logging, monitoring, and updating tickets on the Incident Management system
  • Manage network servers and technology tools
  • Install and configure software and hardware
  • Set up accounts and workstations
  • Troubleshoot issues and outages
  • Ensure security through access controls, backups, vulnerability detection, and mitigation, and firewalls
  • Monitor performance and maintain systems according to requirements
  • Upgrade systems with new releases and models
  • Develop expertise to train staff on new technologies
  • Create and maintain technical documentation, manuals, and IT policies
  • Liaise with third-party support companies where necessary

Requirements:

  • Minimum 3 years experience in a similar role
  • Ability to work under pressure, think clearly, and act decisively
  • Good problem-solving skills
  • Good listening and communication skills
  • Ability to multitask and manage conflicting priorities
  • Team player
  • Good organisational skills
  • Knowledge in CRM Systems, Windows server 2022, Windows 11, Intune / Autopilot, Microsoft Teams, backup systems, and phone systems


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