Front Desk Supervisor
1 week ago
About the Role
We are seeking a highly skilled and experienced Duty Manager to join our team at COREcruitment International. As a Duty Manager, you will be responsible for overseeing the front desk operations and ensuring that our guests receive exceptional service.
Key Responsibilities
- Monitor and support the front desk team to ensure seamless service delivery
- Stay informed about hotel operations and be able to respond to any issues that may arise
- Act as a host and provide the highest level of customer service to our guests
- Report to the Rooms Director and contribute to the overall success of the hotel
- Train and develop a passionate team to deliver exceptional results
Requirements
- Previous experience in luxury hotels, preferably in a similar role
- Flawless communication skills, both written and spoken
- Fluent in English, with the ability to communicate effectively with guests and colleagues
- A natural team leader with the ability to motivate and inspire others
- Experience with Opera and MARSHA systems is highly desirable
What We Offer
- Competitive salary and service charge
- Discounted rates throughout the group
- Training and development opportunities to enhance your skills and career
- On-site parking and a supportive work environment
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