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Sales and Customer Service Representative

2 months ago


Carlisle, Cumbria, United Kingdom ERIKS Full time

About the Role:

We are seeking a highly adaptable and customer-focused individual to join our team as a Sales Administrator at ERIKS.

Key Responsibilities:

  • Provide exceptional customer service and support to ERIKS customers via various channels.
  • Act as the first point of contact for customer enquiries regarding our products and services.
  • Work collaboratively with internal teams to resolve customer issues and provide solutions.
  • Stay up-to-date with product knowledge and industry trends to provide informed advice to customers.
  • Contribute to the development of sales strategies and initiatives to drive business growth.

What We Offer:

  • A dynamic and fast-paced work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading company in the industry.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and build strong relationships with colleagues and customers.
  • Strong problem-solving and analytical skills.
  • Adaptability and flexibility in a fast-paced environment.

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