Customer Success Technical Specialist
3 weeks ago
Technical Service Advisor
Are you adept at resolving issues and looking for a fresh challenge?
We are in search of a Technical Service/ Customer Success Advisor for a reputable manufacturing organization.
Position Overview:
- Collaborating with the technical department
- Delivering customer assistance through multiple channels
- Supporting clients with product implementation
- Notifying the software support team of integration challenges
- Suggesting enhancements to the software team
- Conducting evaluations on new drivers and updates
- Guiding customers on product choices
- Overseeing evaluation units for distribution
- Executing additional responsibilities as directed by the Technical Director
Qualifications and Skills:
- Familiarity with programming is a plus
- Previous experience in Customer Service/Technical roles is advantageous
- Strong analytical and problem-solving capabilities
- Exceptional communication skills
Company Benefits:
- Generous vacation allowance
- Retirement plan
- Life insurance coverage
- Comprehensive health insurance
- Holiday shutdown period
If you believe you possess the necessary skills for this role, we encourage you to reach out to us.
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