Aircraft Maintenance Coordinator

1 month ago

Bournemouth, Bournemouth, United Kingdom Signature Aviation Full time
Scheduling, Planning, and Technical Services Coordinator

Bournemouth Airport

Permanent - Full time

We are seeking a highly organized and customer-focused individual to join our team at our base maintenance facility. As a Scheduling, Planning, and Technical Services Coordinator, you will be responsible for creating and sending quotes to customers and ensuring a smooth transition from quote to work in progress. You will work closely with Sales and the Base Maintenance Manager to manage manpower planning and ensure all required resources are pre-loaded for scheduled work.

Key Responsibilities:

  • Work closely with Sales and Base Maintenance Manager regarding planning, scheduling, and producing estimates and quotations for upcoming maintenance inputs and modifications.
  • Liaise with Base Maintenance Manager and Customer Support team to provide quotations for non-scheduled inputs and short notice inputs and modifications.
  • Assist with preparation of estimates for pre-purchase inspections.
  • Update and maintain aircraft maintenance order book.
  • Provide technical support to Engineering and Customer Support work scope and task queries.
  • Responsible for the preloading of parts, tooling, and services for all scheduled inputs and ensuring their timely arrival prior to the commencement of planned maintenance.
  • Identify tasks that can be completed prior to aircraft coming into the hangar and at the end of maintenance, such as tasks requiring engine runs.
  • Participate in various meetings of the Engineering, Sales, and Customer Support Departments.
  • Maintain the technical library and subscription amendments, including updating the library database.
  • Liaise with the Part 145 and customers/operators regarding any technical services issues.
  • Handle customer enquiries via email or telephone in a timely professional manner.

Requirements:

  • Experience within an aircraft maintenance organization, particularly as a planner, scheduler, or technical services administrator, is desirable.
  • Possessing a full UK driving license, you have the unrestricted ability to travel as needed.
  • Demonstrating a strong passion for providing excellent customer service is crucial for you.
  • You are adept at planning and prioritizing effectively, ensuring efficient task management.
  • Your self-motivation and ability to work independently without supervision are notable strengths.

What We Offer:

  • Enhanced holiday entitlement – 33 days inclusive of bank holidays.
  • Defined Contribution Company Pension Scheme, with matched contribution up to 7%.
  • Employee Assistance Program – 24/7 help, guidance, and support, including access to free counselling.
  • Access to an Employee Perks platform (shopping discounts).
  • Medicash Proactive – health cash plan.
  • Company sick pay.
  • Flexible start/finish times.
  • Life Assurance – 4x Base Salary.
  • Free on-site parking.
  • Full access to LinkedIn Learning and ongoing Training & Development Opportunities.
  • Global Development Scheme Opportunities.
  • Recognition programme – performance, going above and beyond, long service.
  • Regular social events.
  • Enhanced Family Friendly Leave Policies.

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