Adult Care Specialist

3 weeks ago


Bradley Stoke, United Kingdom MSI Reproductive Choices Full time
Unlock Your Potential as a Real-Time Analyst

At MSI Reproductive Choices, we're committed to empowering individuals to make informed reproductive choices. As a Real-Time Analyst, you'll play a vital role in ensuring the smooth operation of our Clinical Practitioner, Right Care, and Safeguarding teams.

Key Responsibilities:
  • Monitor real-time data to optimize performance and service levels
  • Track employee activities, call volume, and staffing levels
  • Collaborate with Contact Centre Operations Managers and various teams to drive results
What We Offer:
  • A competitive salary with opportunities for progression
  • A supportive work environment with a focus on work-life balance
  • Access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders
  • Paid training and opportunities for career development
About Us:

We're a disability confident level two equal opportunities employer, committed to promoting the welfare and safety of everyone involved in our services. Join us in our mission to create a more equal world for everyone.



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