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HR Apprentice Coordinator

2 months ago

Exeter, Devon, United Kingdom LiveWest Full time
About The Role
Are you interested in starting a career in Human Resources? Do you have a grasp of what exceptional customer service entails? If so, we would like to hear from you.
As an Apprentice Coordinator within the People Services team, you will deliver efficient HR support to both the team and the broader organization.
Your daily responsibilities will include maintaining and ensuring the accuracy and integrity of data within our systems, while collaborating closely with our Payroll team to guarantee timely and precise payments to staff. You will serve as the primary contact for colleagues, addressing inquiries, providing guidance, or directing them appropriately for various HR matters, making a high level of customer service essential for this position.
Given the nature of the information you will handle, it is crucial to possess excellent attention to detail to uphold the integrity of sensitive data. This role is diverse and requires meeting monthly deadlines.
This is an excellent opportunity to kickstart your career in HR. The position will be offered on a full-time, permanent basis, during which you will pursue your apprenticeship studying for the Level 3 HR Support qualification.
This role will be based in our office, with the option for a hybrid working arrangement.
About The Candidate
To qualify for the position of Apprentice Coordinator - People Services, you should:
  • Ideally possess experience in coordinating and executing administrative tasks.
  • Understand the principles of outstanding customer service.
  • Maintain composure under pressure and ensure that processes and inquiries are managed and resolved promptly.
  • Effectively plan your workload and manage competing priorities while delivering high-quality work.
  • Exhibit excellent communication skills while ensuring a consistent approach across the organization.
  • Be organized and capable of prioritizing tasks effectively.
  • Demonstrate strong IT skills, including proficiency in MS Office.
  • Be willing to undertake an 18-month apprenticeship at Level 3.
  • Hold GCSEs or equivalent in Maths and English at grade 4/C or above, or be prepared to take the functional skills assessment.
About The Company
Our Reward and Benefits:
  • Defined Contribution pension scheme with employer contributions ranging from 6% to 9%.
  • Discretionary Bonus scheme.
  • Death in Service benefit equivalent to 3 times your salary.
  • 26 days of annual leave plus bank holidays, with service-related increases up to 30 days, and an option to purchase additional leave.
  • Family-friendly policies.
  • Health Cash Plan that includes dental and optical coverage (valued at up to £1,100 annually).
  • Employee Assistance Programme.
  • Health and Wellbeing programme, which includes enhanced sick pay, monthly campaigns, training, and annual flu vaccinations.
  • Cycle to Work scheme.
  • Car Benefit scheme.
  • Learning and Development opportunities, including coaching and support for professional qualifications.
  • Volunteering days.
About Us:
LiveWest provides over 40,000 homes to more than 80,000 individuals across the South West, from Gloucestershire to the Isles of Scilly. We have ambitious plans to construct over 5,000 homes in the region over the next five years, developing new housing options of all types, including low-cost rent and sale, market rent and sale, as well as a variety of supported and intermediate housing products, creating choice and flexibility.
In addition to developing new homes, we continue to invest in existing properties and communities. Through the stability of quality housing, we prioritize better living for better lives at the heart of our mission, both now and for future generations. At LiveWest, we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are dedicated to fostering an inclusive environment for all employees.