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Customer Reservations Specialist

3 months ago


London, Greater London, United Kingdom Regional Office United Kingdom Full time

Join Our Dynamic Reservations Team

Are you enthusiastic about delivering exceptional customer service? Become a vital part of our Reservations Team, where you will help create unforgettable experiences for our guests. We offer comprehensive training, ongoing support, and numerous opportunities for professional development to ensure your success in this role.

Primary Duties:

  • Professionally manage phone and email inquiries
  • Interact with guests via online chat platforms
  • Transform inquiries into confirmed bookings
  • Precisely enter reservations into our system
  • Be available to work varied shifts, including weekends and holidays
Advantages of Being Part of Our Team:
  • All necessary equipment provided for a comfortable remote working environment
  • Generous vacation policy
  • Flexible salary access options
  • Culture of open and honest communication
  • Exclusive discounts at PPHE & Radisson Hotels globally
  • Complimentary meals and laundry services
  • Access to unique discount platforms
If you possess strong organizational skills and a passion for customer service, we would love to hear from you