Adult Social Care Triage Specialist

2 weeks ago


WestonsuperMare, North Somerset, United Kingdom North Somerset Council Full time

About North Somerset Council

North Somerset Council is a forward-thinking organization dedicated to supporting independence and modernizing services to meet the evolving needs of residents in North Somerset.

About the Single Point of Access (SPA) Team

Established in 2009, the SPA team provides timely advice, information, and triage for Adult Social Care and Health Services. We operate within a strengths-based, dynamic service delivery model, aiming to achieve excellent outcomes for North Somerset residents.

About the Role

As an Adult Social Care Triage Specialist, you will play a vital role in screening incoming referrals. You will determine if they require immediate resolution or further assessment. This position offers the opportunity to work within an integrated health and social care team, supported by experienced Senior Practitioners.

Key Responsibilities

  • Screen incoming referrals for Adult Social Care and Health Services.
  • Provide timely advice and information to service users.
  • Assess the urgency of referrals and determine appropriate next steps.
  • Collaborate with Senior Practitioners and other team members to ensure effective service delivery.
  • Contribute to the growth and development of the Triage Service within SPA.

Benefits

This role offers a rewarding opportunity to make a real difference in the lives of North Somerset residents. You will have access to ongoing training and development opportunities, as well as the chance to work alongside a dedicated and supportive team.

Requirements

  • Proven experience working within Adult Social Care.
  • Excellent communication and interpersonal skills.
  • Strong time management and organizational abilities.
  • Ability to work effectively both independently and as part of a team.

This role requires an enhanced Disclosure and Barring Service check.



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