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Medical Records Coordinator

2 months ago

Southport, Sefton, United Kingdom Fletchers Solicitors Full time

Job Summary:

Fletchers Solicitors is seeking a highly skilled Medical Records Specialist to join our Medical Records team. As a Medical Records Specialist, you will play a critical role in supporting our legal teams by requesting medical records, processing incoming medical records bundles, and instructing cases for pagination.

Main Responsibilities:

  • Request medical records and relevant documentation from various organizations as directed on a specific case.
  • Review records to ensure completeness, requesting missing records and reporting issues to the Legal Client Care Team.
  • Process and upload medical records to the Case Management system in line with the team's Service Level Agreement.
  • Archive and locate stored media, adhering to data handling policies.
  • Verify records received are accurate and compliant with General Data Protection Regulation (GDPR) standards.

Requirements:

  • Excellent attention to detail and client care skills.
  • Ability to work as a team member and remotely.
  • Highly motivated, organized, and proactive individual.
  • Desirable skills: experience with software tools such as Adobe and Microsoft.

Benefits:

  • Bonus scheme (subject to targets being met).
  • Pension scheme with tax-efficient salary sacrifice option.
  • Life Assurance Policy.
  • Medicash policy to cover dental, optical, and other medical expenses.
  • 35 days holiday per year, including bank holidays and Christmas closure.
  • Enhanced company sick pay scheme.
  • Flexible, agile working environment with a positive work-life balance.
  • Varied calendar of funded company social events.
  • Monthly voucher awards.