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IT Support Specialist

1 month ago


Wellingborough, Northamptonshire, United Kingdom Autocraft Solutions Group Full time
About the Role

We are seeking a highly skilled and experienced IT Technician to join our team at Autocraft Solutions Group. As a key member of our Group IT Department, you will be responsible for providing technical support and maintenance for all IT services at our Wellingborough facility.

Key Responsibilities
  • Support all staff with Windows 10-11 Desktop and Office 365 through our IT Helpdesk
  • Maintain our servers and data security, with knowledge of Windows Server 2008-2022, SQL Server 2008-2022, Azure, and networking
  • Assist in maintaining our business systems, company intranet, and IT infrastructure
  • Run network and communications cables throughout the facility, requiring physical fitness and agility
  • Be the first point of contact for emergency IT issues out-of-hours to keep production running
Requirements
  • Proven experience as IT Technician or relevant position
  • A self-starter, able to work alone and 'get the job done'
  • Excellent diagnostic and problem-solving skills and communication ability
  • Outstanding organisational and time-management skills
  • In-depth understanding of diverse computer systems and networks
  • Excellent knowledge of internet security and data privacy principles
  • HNC/HND or Degree in Computer Science or relevant field
  • Certification as IT Technician will be an advantage
What We Offer
  • Employee Assistance Programme / Counselling
  • Pension Plan
  • On-site Parking
  • Training and Development
  • Company workwear provided
  • Free Tea / Coffee
  • 1:30pm finish on Fridays
  • Holidays 24 days + 8 bank holidays
  • Specsavers vouchers
  • Quarterly bonus scheme
  • Death in Service Benefit