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Customer Account Manager

2 months ago

Burnley, Lancashire, United Kingdom Navartis Full time
Job Title: Customer Account Manager

We are seeking a highly skilled and experienced Customer Account Manager to join our team at Navartis. As a key member of our sales team, you will be responsible for driving business growth and delivering exceptional customer service to our clients.

Key Responsibilities:
  • Develop and execute account management strategies to drive revenue growth and customer satisfaction.
  • Build and maintain strong relationships with clients, understanding their needs and delivering tailored solutions.
  • Lead commercial negotiations and contract reviews to ensure mutually beneficial agreements.
  • Manage and resolve commercial, supply, and engineering challenges to deliver successful outcomes.
  • Support the development of new business opportunities and identify potential growth areas.
  • Collaborate with internal stakeholders to ensure seamless delivery of services and solutions.
Requirements:
  • Proven track record of success in sales and account management, with a strong understanding of business models and pricing strategies.
  • Excellent interpersonal and communication skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to navigate complex commercial and technical challenges.
  • Ability to work within set budgets and deliver results-driven outcomes.
  • Proficiency in Microsoft Excel and other business software applications.
What We Offer:
  • Competitive salary range of £45,000 - £50,000.
  • 31 days annual leave, incorporating fixed holidays and Bank holidays.
  • Healthcare cash plan and company pension scheme.
  • Hybrid working arrangement, with flexible working hours.
  • Mileage covered and other benefits.