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IT Operations Manager
2 months ago
Role: IT Service Delivery Manager
Salary: Up to 50k
Key Responsibilities:
- Oversee the day-to-day management of the SaaS infrastructure, ensuring optimal performance, availability, and security.
- Manage the SaaS environment budget, identifying cost savings and maximizing return on investment.
- Develop and implement strategies to enhance the efficiency and effectiveness of SaaS operations.
- Ensure adherence to security, governance, and compliance standards.
Requirements:
- Proven experience in managing IT operations within a SaaS environment.
- Strong technical background, including knowledge of SQL Server, Apache Tomcat, and networking.
- Experience with ITIL frameworks.
- Project management qualifications.
About Digital Waffle:
Digital Waffle is a leading provider of SaaS solutions, seeking an experienced IT Service Delivery Manager to lead our SaaS operations team.