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Customer Development Manager
2 months ago
Reed Business Support Lancaster is seeking a highly skilled Customer Development Manager to join their team. This exciting opportunity is perfect for a motivated individual who is passionate about driving business growth and delivering exceptional customer service.
Key Responsibilities:- Develop and implement strategies to drive client growth and retention.
- Work closely with clients to understand their business needs and provide tailored solutions.
- Analyse data to identify trends and opportunities for growth.
- Deliver high-quality client reviews and presentations to drive business results.
- Onboard new clients and provide comprehensive support to ensure a smooth transition.
- Collaborate with internal teams to develop and implement business growth initiatives.
- Provide exceptional customer service and support to clients, responding to queries and resolving issues in a timely and professional manner.
- 2+ years of experience in marketing, customer success, or a related field.
- Proven track record of driving business growth and delivering exceptional customer service.
- Strong analytical and problem-solving skills, with the ability to interpret data and identify opportunities for growth.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Proficiency in Microsoft Office Suite and CRM systems.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Flexible working arrangements, including hybrid working options.
