Victim Liaison Officer

4 days ago


Milton Keynes, Milton Keynes, United Kingdom Ministry of Justice Full time
Job Summary

The Ministry of Justice is seeking a skilled and compassionate Victim Liaison Officer to join our team in Reading and Milton Keynes (South Central). As a key member of our Probation Service, you will play a vital role in supporting victims of crime and their families throughout the offender's sentence or hospital order.

Key Responsibilities
  • Liaise with victims and their families to ensure they are informed about key stages and developments regarding an offender's sentence or hospital order.
  • Assess the risks and needs of victims and their families and complete any required actions within appropriate timescales.
  • Identify changes in risk or need and refer to senior managers and professionals in other agencies as appropriate.
  • Carry out safeguarding children and safeguarding adult duties in accordance with the Probation Service statutory responsibilities and agency policies.
  • Ensure effective referrals to, and communication with, other probation colleagues and professionals in other agencies.
  • Participate in a range of interprofessional meetings to represent victims and their families (and/or the Probation Service) to support risk management and safeguarding of victims.
  • Provide training and mentoring support to new Victim Liaison Officers and other probation practitioners and educate professionals from other agencies about the Victim Contact Scheme and their responsibilities.
  • Engage in ongoing learning and development to maintain up-to-date knowledge and understanding of current policies, legislation, and best practice.
Requirements
  • An ability to fulfill all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
  • Knowledge and understanding of the criminal justice system, including the functions of the courts, prisons, probation, and the Parole Board.
  • Ability to work in partnership with other agencies to prevent reoffending and meet the needs of victims, whilst considering the rights and needs of offenders.
  • Strong communication and interpersonal skills, with the ability to build trust and rapport with victims and their families.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.


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