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Cardiac Rhythm Technical Specialist

3 months ago

Watford, Hertfordshire, United Kingdom Medtronic Full time

Transforming Lives Through Innovation
At Medtronic, we are dedicated to enhancing healthcare by addressing the diverse needs of individuals globally. Our collective efforts drive us to create impactful innovations, and our success relies on the talent and commitment of our team members.

In your position within the Cardiac Rhythm & Heart Failure (CRHF) division, you will play a crucial role in fostering and expanding relationships with all clients in the North West UK region. Your expertise will be pivotal in delivering exceptional training, education, and technical assistance to our customers, ensuring that we not only meet but exceed our performance goals while bolstering Medtronic's esteemed reputation in the industry. Our mission is to alleviate suffering, restore health, and prolong life.

Responsibilities
You will be tasked with:

• Delivering technical knowledge through engaging sales presentations, product showcases, and the installation and upkeep of our offerings.

• Strategically planning and prioritizing clinical, technical, and educational initiatives with insights from sales personnel and other relevant departments.

• Offering implant support to the clinical team in the catheterization lab and operating room, along with providing technical assistance to clients before and after device implantation.

• Addressing troubleshooting inquiries from the field sales team and customers as needed.

• Organizing and leading training sessions for healthcare professionals (physicians, physiologists, and nurses) in collaboration with the district team, including the preparation of educational materials and plans.

• Cultivating strong, enduring relationships with key decision-makers and influencers in the purchasing process.

• Assisting marketing and sales efforts in the launch and market introduction of innovative products and therapies through clinical evaluations and customer engagement.

Essential Qualifications

• Background as a Cardiac Physiologist, Registered Nurse with cardiac experience, or Radiographer with catheter lab experience.

• Capability to operate effectively in an operating room setting.

• Residence in the North West UK region.

• Ability to work autonomously as well as collaboratively within a team.

• Strong organizational capabilities.

• Excellent communication and persuasion skills.

• Valid driving license.

Preferred Qualifications

• Experience with cardiac medical devices.

• Familiarity with the competitive landscape.

• Previous experience in training or education roles.

• IBHRE and/or BHRS device certification.

What We Provide
We offer a competitive compensation and benefits package to all employees:

• Flexible work environment.

• Annual incentive plan based on company performance.

• Pension plan and group discounts on health insurance.

• Opportunities for training through Cornerstone/Skills Lab.

• Employee Assistance Program and Recognize (our global recognition initiative).

Our Commitment to Diversity
We are steadfast in our dedication to inclusion, diversity, and equity (ID&E), ensuring that there are no barriers to opportunity within Medtronic. We foster a culture where all employees feel they belong, are respected, and are valued for their unique experiences. We recognize that equity extends beyond our workplace, and we are committed to addressing systemic inequities in our communities to achieve a sustainable impact. Guided by our Mission, we continue to advance ID&E to enhance the well-being of Medtronic employees and to accelerate the delivery of our lifesaving technologies to a broader audience.