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Relationship Support Specialist

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Macclesfield, Cheshire East, United Kingdom Royal London Group Full time
{"About the Role": "About the Role

We are seeking a skilled Relationship Support Consultant to join our Distribution team. As a key member of our team, you will play a vital role in delivering our Distribution strategy and supporting our Advisers and stakeholders with technical and sales queries.

Key responsibilities include:

  • Providing expert support and guidance to Advisers on the usage of best-in-class advice tools, portals, and research systems.
  • Maintaining and updating Adviser CRM systems to ensure key sales information is accurate and up-to-date.
  • Assisting in the promotion of sales campaigns and communicating the features and benefits of Royal London products.
  • Developing and maintaining strong relationships with stakeholders, including Advisers and other key partners.

"}, {"About You": "About You

We are looking for a highly skilled and experienced Relationship Support Consultant with a proven track record in sales support or relationship consulting roles. Key requirements include:

  • Proven experience in a sales support or relationship consulting role.
  • Background in financial services, with knowledge of pension and protection products.
  • Ability to translate sales data into meaningful insights.
  • Exceptional customer service skills and ability to build strong relationships with stakeholders.
  • Excellent communication skills, both written and verbal.

"}, {"About Royal London": "About Royal London

We are a leading mutual life, pensions, and investment company, offering a range of protection, long-term savings, and asset management products and services. Our People Promise is to create a workplace that is inclusive, responsible, enjoyable, and fulfilling, underpinned by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve.

We offer a range of benefits, including 28 days annual leave, an up to 14% employer-matched pension scheme, and private medical insurance. We are committed to inclusion, diversity, and belonging, and celebrate and value different backgrounds and cultures across our organization."}