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E-commerce Support Specialist
2 months ago
Are you passionate about food, retail, and a dynamic work environment? As an E-commerce Support Specialist, you will play a crucial role in ensuring our online customer orders are fulfilled seamlessly, from the moment they are placed on our website to the delivery at their doorstep.
In this role, you may find yourself on the sales floor, carefully selecting items for our customers' orders, ensuring that only the highest quality products are chosen. Alternatively, you could be stationed in our online fulfillment center, addressing customer inquiries, processing transactions, and collaborating with our delivery drivers to ensure timely dispatch of orders.
Regardless of your specific duties, you will take pride in delivering exceptional service to our customers, demonstrating meticulous attention to detail. Comfort with technology and the ability to remain active, including lifting and maneuvering shopping containers weighing up to 15kg, is essential.
We are dedicated to fostering an inclusive workplace where every individual can thrive and contribute to a shopping experience that our customers love.
Please note: If your shifts extend beyond 6am or after 11pm, you must be at least 18 years old.
Benefits include:
- Nightshift premium: An additional £2.45 per hour for shifts worked between midnight and 5am (where applicable).
- Discount card: Enjoy a 10% discount on purchases at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury's and on payday at Argos.
- Complimentary meals and beverages for colleagues at all locations.
- Generous holiday allowance based on hours worked.
- Exclusive shopping discounts on gym memberships, dining, vacations, retail vouchers, and more.
- Family leave: Comprehensive maternity and paternity benefits.
- Pension scheme: Sainsbury's matches 4-7% of your contributions.
- Share schemes: Opportunities to purchase Sainsbury's shares at discounted rates and invest through payroll deductions.
- Wellbeing support: Access to our Employee Assistance Programme, offering confidential guidance on various issues.
