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SEND Administrative Support Specialist
2 months ago
SEND Operations Assistant
Fixed Term, Full Time - 37 hours per week
Up to £25,679 Per Annum
Location: Countywide
Working Style: Anywhere worker
Please note that this is a fixed term contract / secondment opportunity for a period of 24 months.
About the Role
Essex County Council (ECC) is on the lookout for dedicated individuals to become part of our SEND Operations Team, which spans across various quadrant locations:
- South (Basildon and surrounding areas)
- West (Harlow and surrounding areas)
- North (Colchester and surrounding areas)
- Mid (Chelmsford and surrounding areas)
As one of the largest and most progressive local authorities in the UK, ECC serves a diverse population of 2 million residents and has a proven history of driving transformational change. We are committed to enhancing the quality of public services while reducing costs, with an ambitious transformation agenda that aims to impact every facet of the council. Our goal is to foster an environment where individuals, partners, and communities feel valued and eager to contribute.
The Opportunity
Essex County Council is initiating a transformative program aimed at enhancing the services and provisions for children and young people with Special Educational Needs and Disabilities (SEND). Our vision is to establish a SEND system that identifies and addresses needs at an earlier stage, providing effective support while minimizing reliance on statutory services.
The SEND Operations Assistant plays a crucial role in administering and supporting statutory SEND processes, including the Annual Review Process, particularly during phase transfers. Additionally, this position involves providing a triage service for all inquiries directed to the SEND Operations Team, as well as supporting the Inclusion Team with health referrals.
Key Responsibilities
- Receive, log, and coordinate responses to incoming Section 23 and 24 notifications from Health Colleagues regarding children with SEND.
- Liaise with Senior Inclusion Partners to ensure effective monitoring, provision development, and signposting systems are in place.
- Manage all incoming post-16 requests for assessment, collaborating with schools, settings, and key stakeholders, including the Preparing for Adulthood Team.
- Assist in preparing documentation for and coordinating the Annual Review process, ensuring that schools and settings are informed of the annual reviews scheduled for each academic term.
- Act as the first point of contact for parents/carers, children and young people, school settings, and partner agencies, providing triage for all incoming communications and directing service users to relevant teams.
- Support SEND Operations Coordinators by sending formal consultations to schools and settings as part of the Education Health Care (EHC) Assessment Process and coordinating responses.
- Log and direct inward transfer notifications, ensuring compliance with statutory processes and timelines.
- Maintain tracking systems for students at the phase transfer point each year, supporting SEND Operations Partners and Coordinators in ensuring compliance with statutory processes.
- Ensure accurate and timely data recording to enable the Local Authority to report on various subjects, including statutory timelines and alternative education offers.
Qualifications and Experience
- Educated to RQF level 2 or equivalent through experience.
- Demonstrated commitment to professional development and expertise in the relevant field.
- Thorough understanding of the SEND Code of Practice 2015.
- Exceptional verbal and written communication skills.
- Strong time management and prioritization abilities, with the capacity to manage workload effectively and adapt to changing circumstances.
Why Essex? Essex County Council is proud to be a Disability Confident Leader and is committed to fostering an inclusive work environment. We encourage applications from all qualified individuals, including disabled applicants, veterans, and care leavers.
Commitment to Safeguarding Essex County Council is dedicated to safeguarding and promoting the welfare of children and vulnerable adults, expecting all employees and volunteers to share this commitment.
