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Customer Service Representative

2 months ago


Coventry, Coventry, United Kingdom Stonegate Group Full time

About Us

At Stonegate Group, we're a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes well-known brands like Slug & Lettuce, Be At One, and Popworld.

Job Summary

We're seeking a talented individual to join our team as a Waiter/Waitress (weekends only). As a key member of our hospitality team, you'll be responsible for delivering exceptional customer experiences and providing top-notch service to our guests.

Key Responsibilities

  • Welcome and engage every guest, ensuring a warm and welcoming atmosphere.
  • Prepare and serve high-quality food and drink, making recommendations to elevate guest experiences.
  • Maintain a clean and safe environment for guests and colleagues, adhering to our high standards.

What We Offer

  • Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Estate.
  • Stonegate Xtra Rewards – online benefits portal offering discounts across the High Street and other retailers.
  • VIP entry to our Pubs and Bars.
  • Stonegate Hotel Discounts.
  • Flexible working.
  • David Lloyd Corporate Discount Rates.
  • Vitality Healthcare.
  • Discounted Dental Insurance.
  • Wagestream – early access to your earned wages.
  • Award-winning development programmes.

Why Join Us?

At Stonegate Group, we're committed to creating a positive and inclusive work environment. We believe in investing in our people and providing opportunities for growth and development. If you're a team player with a passion for delivering exceptional customer experiences, we'd love to hear from you.