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Partners Operations Coordinator
2 months ago
Role Summary
We are seeking an experienced Operations Assistant to join our Partners Team at FatFace. As a key member of our department, you will play a crucial role in delivering operational tasks to ensure the success of our Partners business.
Key Responsibilities
- Manage stock allocations for all wholesale partners, working closely with external partners on shipment planning and maintaining accurate partner trackers.
- Provide product data and imagery to our Partners to meet their requirements prior to delivery.
- Produce DC Ops packs with weekly intake and shipment forecasts, as well as fulfilled shipments volumes.
- Understand and maintain key reports used within the team and the wider business, via both Excel and Power BI.
- Own the relationship with Finance for invoicing and stock reconciliation.
- Organize all Partner shipments, liaising with both the DC and our Partners to ensure agreed delivery dates are met, including shipment paperwork and bookings.
- Maintain a strong relationship with external Partners operational teams, ensuring all product setup is complete before planning deliveries.
Requirements
- Proficiency in D365/NEXT NPS, Board, Power BI, Microsoft Office programs, content management systems, and imagery management systems.
- Ability to learn new systems.
- Strong time management and organizational skills, with the ability to adapt plans and priorities in line with business needs.
- Problem-solving skills and logical thinking.
- Ability to organize and prioritize tasks.
- High attention to detail.
- Ability to build relationships with Partners.
- Understanding and interest in the FatFace customer, our competitors, and product.
- Approachable and effective in a team environment.
Competencies
- Technical Proficiency
- Organizational Skills
- Problem-Solving Skills
- Interpersonal Skills
- Customer Focus
- Communication Skills
- Reporting and Analytics
Key Contacts and Relationships
Internal
Buying, Merchandising, Ecommerce, DC, Finance, Shipping, and IT teams
External
All Partners
FatFace Benefits
- 25 days holiday plus bank holidays
- Perkbox online platform - day one access (including online discounts, home workouts, wellbeing content, and popular brand discounts)
- THRIVE - Our learning management system - day one access with 1000's of pieces of learning
- Dental Insurance (employee-funded)
- Pension scheme
- EAP support around the clock - UNUM/Retail Trust/Fashion Textiles Support
- Critical illness/Death in service for Salaried staff
- Sick pay allowances
- O2 phone discount
- Eye Tests/contributions to glasses
- Sabbatical leave in line with service
- Enhanced Family Friendly policies i.e. Maternity Leave
- Refer a friend scheme
