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Store Operations Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver a world-class shopping experience.

Key Responsibilities

  • Manage and coordinate the team to deliver a clean, well-stocked store that exceeds customer expectations
  • Provide exceptional customer service, listening to customers and helping to resolve any issues
  • Take ownership of running duty shifts, ensuring the store is running efficiently and effectively
  • Coach and develop colleagues to improve service and performance
  • Lead by example, setting a high standard for customer service and store operations

What We Offer

As a Shift Leader at Tesco, you will have the opportunity to develop your skills and knowledge, working in a fast-paced retail environment with a diverse range of colleagues. You will receive comprehensive training and support to help you succeed in your role, and will have the chance to progress your career within the company.

Requirements

To be successful as a Shift Leader at Tesco, you will need to have excellent communication and leadership skills, be able to work effectively in a team, and have a passion for delivering exceptional customer service. You will also need to be flexible and able to work a variety of shifts, including weekends and bank holidays.