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Healthcare Assistant

2 months ago

Plymouth, Plymouth, United Kingdom NHS Blood and Transplant Full time

About the Role

NHS Blood and Transplant is a leading organization in the collection and distribution of blood and blood products. We are seeking a skilled and compassionate Healthcare Assistant - Blood Donation to join our team.

Key Responsibilities

  • Provide exceptional care and support to blood donors throughout their donation journey.
  • Ensure accurate and timely documentation of donor information and blood product handling.
  • Develop strong relationships with donors to encourage repeat donations and provide a positive experience.
  • Collaborate with the team to maintain a safe and efficient blood donation environment.
  • Participate in ongoing training and professional development to enhance skills and knowledge.

Requirements

  • Experience in customer-facing roles, with a focus on delivering high-quality service.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong communication and interpersonal skills, with a focus on building rapport with donors and colleagues.
  • Basic numeracy and literacy skills, with the ability to accurately record and maintain data.
  • Willingness to learn new technologies and systems, with a focus on digital training and development.

About Us

NHS Blood and Transplant is committed to providing a supportive and inclusive work environment, where every individual can thrive. We offer a comprehensive induction and training program, as well as opportunities for professional growth and development.

What We Offer

  • A competitive salary and benefits package.
  • A comprehensive induction and training program.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.