IT Support Specialist

4 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
Job Title: 2nd Line IT Support

Job Summary:

We are seeking a highly skilled and experienced IT Support Specialist to join our team at bet365. As a 2nd Line IT Support Specialist, you will be responsible for providing technical support to our Company Directors and associated individuals, as well as maintaining, assessing, and improving our hardware and software infrastructure.

Key Responsibilities:

  • Provide technical support to VIP and executive user base
  • Assess and improve hardware and software infrastructure
  • Diagnose and resolve hardware and software issues
  • Support workplace issues and requests
  • Provide on-call service and escalate to 3rd line as needed
  • Maintain asset inventory and ensure accuracy

Requirements:

  • Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards)
  • Experience with hardware and software support on PC, Mac, iOS, and Android devices
  • Experience in support and implementation of anti-virus and security products
  • Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing, and remote access technologies

About Us:

At bet365, we are committed to providing our employees with a challenging and rewarding work environment. If you are a motivated and experienced IT Support Specialist looking for a new challenge, please apply to this role.



  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Full time

    About the RoleWe are seeking a dedicated and compassionate Learning Support Assistant to join our team at Hays Specialist Recruitment. As a Learning Support Assistant, you will play a vital role in supporting students with Special Educational Needs (SEN) in a dedicated alternative provision.Key ResponsibilitiesDevelop and Implement Individualized Education...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Full time

    About the RoleWe are seeking a dedicated and compassionate Learning Support Assistant to join our team at Hays Specialist Recruitment. As a Learning Support Assistant, you will play a vital role in supporting students with Special Educational Needs (SEN) in a dedicated alternative provision.Key ResponsibilitiesDevelop and Implement Individualized Education...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Experis IT Full time

    {"h1": "Senior Technical Services Engineer - High-Level Support Specialist", "p": "We are seeking a highly skilled Senior Technical Services Engineer to join our team at Experis IT. As a key member of our technical services team, you will be responsible for delivering high-level support for our clients\u2019 infrastructure, including Windows/Wintel servers,...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Experis IT Full time

    {"h1": "Senior Technical Services Engineer - High-Level Support Specialist", "p": "We are seeking a highly skilled Senior Technical Services Engineer to join our team at Experis IT. As a key member of our technical services team, you will be responsible for delivering high-level support for our clients\u2019 infrastructure, including Windows/Wintel servers,...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment - Education Full time

    Job Title: Learning Support AssistantJob Type: Full-TimeSalary: Competitive, based on experienceAbout Us: Hays Specialist Recruitment - Education is committed to supporting secondary-aged students with special educational needs. We are seeking a compassionate and dedicated Learning Support Assistant to join our team.Role Overview: The ideal candidate will...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment - Education Full time

    Job Title: Learning Support AssistantJob Type: Full-TimeSalary: Competitive, based on experienceAbout Us: Hays Specialist Recruitment - Education is committed to supporting secondary-aged students with special educational needs. We are seeking a compassionate and dedicated Learning Support Assistant to join our team.Role Overview: The ideal candidate will...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryThe company, a leading provider of engineering solutions, is seeking a skilled Procurement Specialist to join their team. As a key member of the procurement department, you will be responsible for sourcing and procuring high-quality components and materials for the manufacturing process.Key ResponsibilitiesSource and procure components and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryThe company, a leading provider of engineering solutions, is seeking a skilled Procurement Specialist to join their team. As a key member of the procurement department, you will be responsible for sourcing and procuring high-quality components and materials for the manufacturing process.Key ResponsibilitiesSource and procure components and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    About Hays Specialist Recruitment LimitedHays Specialist Recruitment Limited is a global leader in specialist recruitment and workforce solutions. With over 50 years of business success, we have built a reputation for delivering exceptional results and creating long-term partnerships with our clients and candidates.The OpportunityWe are seeking an ambitious...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    About Hays Specialist Recruitment LimitedHays Specialist Recruitment Limited is a global leader in specialist recruitment and workforce solutions. With over 50 years of business success, we have built a reputation for delivering exceptional results and creating long-term partnerships with our clients and candidates.The OpportunityWe are seeking an ambitious...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    About Hays Specialist Recruitment LimitedHays Specialist Recruitment Limited is a global leader in specialist recruitment and workforce solutions. With over 50 years of business success, we have built a reputation for delivering exceptional results and creating long-term partnerships with our clients and candidates.The OpportunityWe are seeking an ambitious...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    About Hays Specialist Recruitment LimitedHays Specialist Recruitment Limited is a global leader in specialist recruitment and workforce solutions. With over 50 years of business success, we have built a reputation for delivering exceptional results and creating long-term partnerships with our clients and candidates.The OpportunityWe are seeking an ambitious...

  • IT Support Specialist

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job Title: IT Support SpecialistAbout the RoleWe are seeking an experienced IT Support Specialist to join our team at bet365. As an IT Support Specialist, you will be responsible for providing technical support to our Company Directors and associated individuals.Key ResponsibilitiesDiagnose and resolve hardware and software issues in a timely and efficient...

  • IT Support Specialist

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job Title: IT Support SpecialistAbout the RoleWe are seeking an experienced IT Support Specialist to join our team at bet365. As an IT Support Specialist, you will be responsible for providing technical support to our Company Directors and associated individuals.Key ResponsibilitiesDiagnose and resolve hardware and software issues in a timely and efficient...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team at bet365. As an IT Support Specialist, you will be responsible for providing technical support to our Company Directors and associated individuals, ensuring that their technology requirements are met.Main Responsibilities:Incident Management:...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team at bet365. As an IT Support Specialist, you will be responsible for providing technical support to our Company Directors and associated individuals, ensuring that their technology requirements are met.Main Responsibilities:Incident Management:...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team at bet365. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and stakeholders.Main Responsibilities:Diagnose and resolve hardware and software issues in a timely and efficient...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team at bet365. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and stakeholders.Main Responsibilities:Diagnose and resolve hardware and software issues in a timely and efficient...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job DescriptionJob Title: 2nd Line IT SupportJob Summary:We are seeking an experienced IT Support Specialist to join our team at bet365. As an IT Support Specialist, you will be responsible for providing technical support to our Company Directors and associated individuals.Key Responsibilities:Proactively maintain, assess suitability and suggest improvements...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job DescriptionJob Title: 2nd Line IT SupportJob Summary:We are seeking an experienced IT Support Specialist to join our team at bet365. As an IT Support Specialist, you will be responsible for providing technical support to our Company Directors and associated individuals.Key Responsibilities:Proactively maintain, assess suitability and suggest improvements...