Retirement Community Lodge Supervisor

3 weeks ago


Paddock Wood, Kent, United Kingdom Churchill Estates Management Ltd Full time
Position Overview

Salary: £21,000 per annum, plus excellent benefits

Hours: Monday to Friday, 09:00-17:00

Location: Paddock Lodge, Paddock Wood, Tonbridge, Kent

About the Role

Churchill Estates Management Ltd is seeking a dedicated Lodge Supervisor to enhance the living experience of our residents at Paddock Lodge, a beautiful collection of retirement apartments. This role is perfect for individuals who enjoy engaging with others and possess a strong background in administration and customer service.

As a Lodge Supervisor, you will play a crucial role in fostering a welcoming environment for our Homeowners. Your responsibilities will include:

  • Organizing community activities
  • Coordinating the daily operations of the development
  • Managing contractors and service providers
  • Conducting health and safety assessments

Reporting directly to the Area Manager, you will ensure the property is well-maintained while delivering exceptional service to our residents. You will be the primary point of contact on-site, working closely with residents, contractors, suppliers, and internal teams.

About You

We are looking for individuals who are passionate about providing outstanding customer service. You should possess an outgoing personality and enjoy interacting with people. The ideal candidate will demonstrate:

  • Ability to handle sensitive situations with diplomacy
  • Strong organizational skills and efficiency
  • Judgment and composure under pressure
  • Independence and initiative in your work

To effectively manage events and site maintenance, proficiency in administration and computer skills is essential, particularly with Microsoft Office applications.

This position is well-suited for candidates with experience in retirement living, social housing, hospitality, or related fields. A successful Lodge Supervisor thrives in a front-of-house role and is committed to delivering top-notch customer service.

About Us

Churchill Estates Management Ltd is a forward-thinking managing agent specializing in privately owned leasehold retirement living accommodations. We oversee over 200 developments nationwide, providing property services and customer care to thousands of retired individuals.

Join our professional and award-winning team, and be part of our growth and success story.

Benefits
  • Annual holiday entitlement of 24 days + Bank Holidays pro rata
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work

We value our employees and are committed to their professional growth and well-being.



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